What is BPA?
Business process automation (BPA) is the technology-enabled automation of activities or services that accomplish a specific function or workflow. This can be applied to many different elements of a business, including sales, management, operations, supply chain, human resources and information technology.
How will it benefit my business?
Thinking that business process automation will mean that your business will be taken over by robots à la Skynet is a common response, albeit one that is far from the truth. Modern technology has evolved to a point where there are certain functions in a business that be automated by technology, which simply means you don’t have to waste your human resources on these functions.
It saves time and money, increases productivity, eliminates human error and frees up employees to focus on more cerebral tasks.
Business process automation can be used in two blanket ways: as a tool with which you can empower your employees and to establish best business practice across the business.
Empowering employees
Instead of replacing staff, business process automation is there to free up their time by taking over manual, repetitive tasks. Instead, they can focus on tasks that need their expertise and specific knowledge, face-to-face interaction and innovative thinking.
All the different elements of the business is combined into one system and previous timeous tasks become singular, where information only has to be captured once. It’s faster, easier and more accurate as human error is largely eliminated.
Business process automation is quickly becoming a highly strategic enabler of business control, agility and productivity. Taking this into consideration, along with the fact that the whole world is moving to mobile and web applications, the deciding factor comes down to cost. With our business and development model we can create high-quality mobile and web applications at a fraction of the cost.
Establish best practice across the business
Traditionally business process automation is thought of as relevant to the technological and more technical side of the business, but you can just as easily and effectively apply it to other areas such as sales and marketing, HR and customer services.
Through business process automation, you can ensure that best practice can be standardised and implemented in a consistent way across the business, especially in companies where there are large teams and many different teams, and best practice is therefore often inconsistent between the teams. Processes are the same for everyone, lowering inconsistency and below-par service.
Business process automation is quickly becoming a highly strategic enabler of business control, agility and productivity. Taking this into consideration, along with the fact that the whole world is moving to mobile and web applications, the deciding factor comes down to cost.
