Case Study: Country Bird Holdings

Case Study: Country Bird Holdings Pty Ltd
Country or region: South Africa
Industry: Agriculture
Website:www.cbh.co.za

Managed Cloud Hosted Solution

Customer Profile

Country Bird Holdings, known as CBH, is one of the largest poultry and animal feeds producers in Africa, priding on innovation, diversity and commitment to quality.

CBH is a dynamic agricultural business comprised of operations that stretch across all major concerns within the sector. This holistic approach encompasses breeders, broilers, feed, abattoirs, distribution and logistics.

Established in South Africa in 2003, CBH has operations in Botswana, the DRC, Nigeria, Mozambique, Swaziland, Zambia and Zimbabwe.  Having aligned with sound partners, CBH has the resources to realise their vision of continued expansion into the rest of Africa.

Business Situation

“Our existing Data Centre provider could not offer us the customization, agility nor flexibility that our business demands to promote growth and change aligning with our Group strategic strategy,” explains Nicholas Robinson, CIO at Country Bird Holdings Pty Ltd.

CBH was looking to partner with a provider that will assist not only with the provisioning of the IaaS but also with the support of the solution architecture, right down to Database management and optimization.

Business Solution

Stategix proposed a high-value proposition and competitive solution to assist the company in moving its data centre requirements to the Strategix owned customizable cloud solution. “Our drive is to provide state of the art “true” Cloud technologies and not just IaaS/PaaS encompassing data integrity and security to provide our clients with a seamless IT experience allowing them to focus on the strategies of their core business.  From Q&A, DevOps to Production, right down to Disaster Recovery, our solutions are designed, costed and customized to suit our clients, unlike many other static providers.” says Steve Dalgarno, Managing Director of Strategix.  “Our ‘Mission’ has always been to ensure our customers receive a very personalised service, creating long term relationships and partnerships.”

A key differentiator was Strategix took time, over several months at no cost to business, to understand the CBH business demands and requirements, across all their businesses and countries, offering Proof of Concepts and then again tweaking the solution accordingly. Strategix has implemented a background replication of CBH’s server environment to provide flexibility in relation to final cutover timing, thereby reducing any downtime to business.

The project needed to coincide with the go-live of the client’s new MPLS network, terminating at Teraco data centre. The solution has been implemented at Teraco, with redundancies in place at Hetzner.

Overall, the solution delivered a new location for the existing data centre, migrating 14 servers, including critical infrastructure such as the client’s ERP environment and Domain Controllers, as well as successfully migrating their users to Microsoft Office 365.

”The transition went smoothly, with minimal disruption to our 24-hour operations. It has allowed us to re-architecture nimbly to suit our expanding pan-African business requirements,” comments Robinson.

CBH commends Stategix’s culture and positive attitude in architecting the environment, supporting the cutover and bedding down once the cutover was complete.

“From the start, the team was committed to understanding our business and our environment and supported us with the big picture, not just the project in front of them. Strategix represented a true partner, rather than just a provider.”

Benefits and Results

The quantitative benefits of the managed cloud solution implemented by Strategix include:

  • Improved response times
  • Enhanced support
  • Better system availability
  • Improved financial value
  • Better overall performance
  • Agility and Flexibility with increased security

Changes are implemented promptly and supported with educated discussions around requirements and impacts.

The overall performance of the data centre, via improved costs and uptimes, positively impacts productivity.

“The flexibility and the improved response times meant we could bring developments to bear quicker than before. Therefore, the business benefits from these improvements sooner.”

“Our experience with Strategix was one of partner first, provider second, with a strong emphasis on understanding our business and ensuring we had the right long-term solution, ahead of just looking to push product,” concludes Robinson.