In: Dynamics 365 for Sales

21
Nov

Top Trends in CRM Part 1

The main priority of customer relationship management (CRM) is to find, attract and win new clients. Read more here…

30
Sep

One-On-One Interaction with Customers: The Way of the Future

Owing to the proliferation of ways in which you can nowadays interact & engage with your clients on a personalised level, find out more here

20
Sep

The Importance of Multichannel Marketing in Successful CRM

When it comes to customer relationship management, sellers and marketers need to work more closely together. Read more here…

01
Sep

Microsoft Social Engagement: Social Analytics Capabilities

With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalised service at any time and via any channel.

31
Aug

CRM and Your Sales Team Part 3: The Command Centre

The role that comprehensive CRM plays in your sales department cannot be underestimated. Find out more in this article…

30
Aug

CRM and Your Sales Team Part 2: Mid-management

The role that comprehensive CRM plays in your sales department cannot be underestimated. Find out more in this article…

29
Aug

CRM and Your Sales Team Part 1: The Ground Force

The role that comprehensive CRM plays in your sales department cannot be underestimated. Find out more in this article…

08
Aug

The Three C’S of Multichannel Marketing

As the name implies, multichannel marketing is interacting with customers on various different platforms. Find out more here…

22
Jul

Multichannel Marketing: How to Do it Right

Multichannel marketing is a great way to engage with customers using different platforms on your product or service offering. More here…

15
Jul

How to Avoid CRM Failure Part 2

Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences. Click here for more…