Cloud or On-Premise: Selecting the Right CRM Solution – Part 2

The market is filled with solutions for customer relationship management (CRM) and selecting the right one for your business can seem like a daunting task especially when you take into consideration that you now have the option to deploy your CRM system on-premise or in the cloud.

Both cloud and on premise systems have their pros and cons and deciding on what is right for your business depends on several factors including costs, infrastructure and the size of your business. In this two-part post, we look at why a business may consider either option.

Strategix cloud hosting solutions provides several attractive benefits for your company by enabling you to consume computer resources as a utility – just like electricity – rather than having to build and maintain IT infrastructures on-premise.  Extending into the cloud should expand your options without adding complexity allowing you to meet changing business needs with greater flexibility.

Taking the on-premise approach

An on-premise solution is the conventional approach to CRM. Meaning that your CRM is loaded to its destination system and managed by an in-house IT team.  The on-premise approach is still popular with larger more complex companies who have the resources to support an on-premise solution. Here are some of the reasons you might consider a cloud based solution:

  • It is often a better choice for businesses with complex needs.
  • It’s best for businesses in industries (e.g. health care) that need to adhere to compliance regulations where all data needs to be stored on site at all times.
  • You will not be affected by connectivity issues if your CRM system is on-premise.
  • You can maintain complete control of your customer database.
  • If many workers need access to your database, it may be less expensive to host your own system.
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