Why is the Microsoft Dynamics 365 Roadmap Important?

The Microsoft Dynamics 365 Roadmap represents the Dynamics 365 release cycle which includes all the latest releases, functionality updates and product rebranding in the Dynamics 365 range.

Previously known as Dynamics CRM, Dynamics 365 has been rebranded since 2013 to illustrate its integration within the Microsoft Dynamics portfolio, and Microsoft’s shift from traditional stand-alone software to end-to-end business applications in the cloud that manage all core functions from sales and finance to marketing and operations.

Previously, Microsoft offered business applications such as Dynamics AX, NAV and CRM as standalone solutions that could be mutually integrated if needed to fit business requirements. Currently, such solutions are implemented under the Dynamics 365 banner.

Following the Dynamics 365 roadmap can assist your organisation to select the most suitable solution for your organisation and plan better for the future.

Implement new agile features and updates

Agility is key in today’s business. Changes in the Dynamics 365 environment happen much faster than before. Think about incremental, ongoing add-ons that enhance current functionality with every new release versus the major few-in-between past updates.

New functionality initially is released as a preview feature with limited functionality, and then quickly enhanced in an agile manner in subsequent releases. Each update introduces solid improvements.

Keeping up with the Dynamics 365 roadmap becomes instrumental in deploying new features and assessing whether certain functionality should be re-evaluated and implemented at the next release, depending on the business requirements.

Microsoft Dynamics 365 is Microsoft’s new approach to end-to-end intelligent business applications in the cloud. Dynamics 365 unifies ERP and CRM into one cloud service with new purpose-built apps to manage all your core business functions, including Sales, Customer Service, Finance, Field Service, Operations, Marketing and Project Service Automation.

Improve mobility, business performance, and user experience

As new functionality is added to subsequent releases of Dynamics 365 to improve its performance, these changes reflect on the organisation’s performance and capabilities to meet its customers’ needs and provide a better user experience.

A good point to consider here is the impact of specific functionality improvements (and their lack thereof) on your business processes. Newer post-2016 versions of Dynamics 365 have been optimised for cloud mobility and server synchronisation, as opposed to the earlier 2013 version, Dynamics CRM. The latter will offer limited functionality in this regard.

Therefore, companies with existing and older Dynamics CRM deployments should follow the Dynamics 365 release to evaluate how functionality improvements in Dynamics impact their current deployment choices.

It can become cumbersome and time-consuming to keep up with all the incremental changes in the Dynamics 365 platform.

Strategix can assist your organisation to evaluate your current Dynamics 365 solution, perform upgrades and maximise performance to fit your latest business requirements.

Find out more about the Dynamics 365 range.

Transform your business with an accessible, flexible, fast and user-friendly ERP solution.

CONTACT STRATEGIX TODAY TO SEE HOW DYNAMICS 365 CAN HELP YOUR ENTERPRISE MAKE SMART DECISIONS, REDESIGN BUSINESS PROCESSES FASTER, AND FUEL BUSINESS GROWTH. SPEAK TO OUR STRATEGIX CONSULTANTS TODAY TO DISCUSS YOUR OPTIONS.